Data Recovery Evaluation Form

For a full evaluation of your Data Recovery, please complete and submit the form below.

Please ensure you have read and understood the following terms and conditions.

R&R Data Managed Services Ltd, the Company accept no liability for any loss of data present on the media.
The media and any other associated hardware or software are to be delivered by the client. Please print and complete the shipping form
After the initial evaluation the Company will quote the time required to recover the data and details of the recoverable data. Normally evaluation results are available same / next day by faxed / emailed quotation.
The client will be informed of the outcome at the earliest possible opportunity.
Recovered data will only be forwarded on settlement of any outstanding account.
R&R Data Managed Services Ltd standard terms and conditions apply.

R&R Data Managed Services Ltd
Data Recovery / Data Present
R&R House
Normandy Lane
Stratton Business Park
Biggleswade
Bedfordshire
SG18 8QB
UK

Your Details (1/3) Name *

Email *

Position

Company

Phone No.

Delivery Address *

Is invoice address different

Yes No

Does this HDD need to be collected ?

If you have no access to courier facilities, collection can be arranged at an extra cost of £25 - click YES to select this service. If NO, pack securely and send to our address shown above. Ensure your address for the return of recovered data is completed, above.

Yes No

Media Details (2/3) Recovery Type

Hard Disk Tape Other

HDD Model Number

HDD Capacity

PC/Laptop Model

Operating System

(eg Windows XP, Linux, including service pack)

Partition Details

(e.g. C:\(10gb), D:\(20gb)

Previous recovery attempt details(If applicable)

Nature of problem or failure(include any error messages)

Specific/Critical Data Required(Give path & file names.Please state the most critical data even if a full recovery is required. State 'FULL' if required)

Has the drive been encrypted? (If yes, please provide passwords or contact name & number for the recovery engineers to speak to.
Please provide details of encryption software and version.)

Additional Information (3/3) Others Details

Recovered data under 3GB in volume will be written to CD-ROM. Where volume of recovered data exceeds 3GB or where there is a single file that cannot fit onto one CD, data will be written to an alternative medium. Please select alternative medium below.

Recovery medium

HDD

This is a USB attached 2.5" portable HDD. Please select capacity

160g (Additional cost £65 + VAT)
250g (Additional cost £95 + VAT)

--- or ---

DVD

Please select format +R -R

Are you a DMS Partner

Yes No

Where did you find out about us?

Our engineers may need to open your hard disk in order to complete the evaluation. This may void your manufacturer's warranty (if applicable). By completing this form and submitting your hard disk for recovery it is understood that consent is given to open the hard disk if necessary.

Please ensure that you have printed and completed the shipping form ready to attach to the outer packaging.